Frequently Asked Questions
Everything you need to know about how Island Clinical Supervision works, what to expect after you enroll, and how to get help if you need it.
What is Island Clinical Supervision?+
Island Clinical Supervision is a structured supervision membership platform built specifically for prelicensed clinicians in Hawaiʻi pursuing LMHC, LMFT, or LCSW licensure. Instead of piecing together supervision on your own, you get a guided experience that includes scheduling, hour tracking, documentation support, and access to a licensed supervisor, all in one place.
Does Island Clinical Supervision offer both individual and group supervision?+
Yes. Island Clinical Supervision offers both individual and group supervision sessions across the LMHC, LMFT, and LCSW tracks.
Who is this for?+
This platform is built for prelicensed mental health professionals in Hawaiʻi who have completed their graduate degree and are working toward LMHC, LMFT, or LCSW licensure. If you are in your post-graduate supervision window and need a structured, reliable way to accumulate your required hours, this is designed for you.
Are sessions compliant with Hawaiʻi DCCA requirements?+
Yes. Supervision is structured to align with Hawaiʻi DCCA board requirements for LMHC, LMFT, and LCSW licensure, including group size limits and individual hour thresholds specific to each track. That said, each supervisee is responsible for confirming their own licensure requirements and ensuring their chosen pathway aligns with current board standards.
Are sessions virtual?+
Yes. All supervision sessions are conducted virtually through Zoom on a HIPAA-compliant account. Your session link is created automatically when you book; you simply join from your dashboard or the confirmation email.
What types of supervision are offered?+
Depending on your track and membership tier, you may have access to individual supervision, group supervision, or both. Each track page outlines exactly what is included at each tier so you know what you are signing up for before you enroll.
Is documentation provided for licensure application?+
Yes. Your hours are tracked in your dashboard, verified by your supervisor with an electronic sign-off, and exportable as a board-ready verification summary whenever you need it.
What happens after I enroll?+
After enrollment you land in your member dashboard with a welcome checklist: complete your profile, enter any prior supervision hours, and set your preferences. Our Clinical Director then matches you with a supervisor, usually within a few days, and you get an email the moment your match is made so you can book your first session.
Is there a supervision agreement?+
Yes. All supervisees accept the Supervisee Services Agreement during signup; the acceptance checkbox is a binding electronic signature. It covers expectations around confidentiality, scheduling, billing, documentation, and compliance responsibilities, and a copy stays available in your account.
Are supervisors licensed and in good standing?+
Yes. Supervision is provided by licensed clinicians in good standing with the State of Hawaiʻi who meet board requirements to supervise qualified candidates. Supervisor licenses are verified every six months. Supervisees are also encouraged to independently confirm supervisor eligibility as part of their own licensure process.
How does scheduling work?+
Booking happens right inside your dashboard. You see your supervisor’s open times, tap one, and the session is confirmed with a Zoom link created automatically. Group sessions across your track are open for registration the same way.
How are hours tracked?+
You own your hour log in the app: session hours are added automatically when attendance is confirmed, you can log clinical hours and prior hours yourself, and your supervisor reviews and electronically signs off. You are still encouraged to keep your own independent records throughout your licensure window.
Can I choose my supervisor?+
Supervisor assignment depends on your track, current availability, and supervisor qualifications. Your matching preferences are captured at signup and guide the match. In most cases you will be matched during onboarding.
What if a supervisor is full?+
If capacity is full, a track may open a waitlist. You can reserve your place with a deposit that is credited toward your first month when a spot opens.
Can I switch tracks or tiers later?+
Possibly. Changes depend on availability, fit, and where you are in your billing cycle. If you think a change makes sense, reach out to support first before making any assumptions about timing or cost.
Can I cancel or reschedule a session?+
Yes, with at least 24 hours notice. Cancellations inside 24 hours and no-shows carry a fee per the fee schedule. Your membership itself has no fixed term and can be cancelled anytime from your billing page.
Am I still responsible for understanding board requirements?+
Yes. Island Clinical Supervision is structured to support compliance, but each supervisee is ultimately responsible for understanding their own licensure path, hour requirements, and board deadlines.
Where do I go if I need help?+
Email hello@islandclinicalsupervision.com or use the contact page. Current members can also reach us from their dashboard.